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Frequently Asked Questions

Curious? We’ve Got You! Got a question? We’ve got answers! From skincare tips to product know-how, our FAQ section is here to help. Quick, easy, and full of the info you need to get glowing! ✨

General Questions

Meudema is a luxury skincare brand inspired by Korean beauty principles and backed by dermatological expertise. We focus on delivering performance-driven, realistic, and results-oriented products for radiant and healthy skin.

All Meudema products are manufactured in India, incorporating high-quality ingredients sourced globally.

Yes! Our formulations are dermatologically tested and designed to be effective yet gentle, making them suitable for sensitive skin. However, we recommend patch testing before trying any new product.

Absolutely. Meudema is committed to ethical beauty and does not test on animals.

No, our products are free from parabens, sulfates, and other harmful chemicals to ensure a clean and skin-friendly experience.

Usage and Recommendations

We recommend consulting our detailed product descriptions. For personalized guidance, contact our skincare specialists at support@meudema.com .

Store our products in a cool, dry place away from direct sunlight to maintain their efficacy and shelf life.

Most of our formulations are pregnancy-safe. However, we recommend consulting your doctor before introducing any new skincare product.

Yes, Meudema’s skincare solutions are designed for all skin types and genders.

Orders and Shipping

We currently deliver across India. International shipping options will be available soon. Stay tuned!

Orders are typically delivered within 5-7 business days. You’ll receive a tracking link once your order is shipped.

Changed your mind? No problem! You can modify or cancel your order within 24 hours of placing it. Just log in to your account and make the changes yourself. For our guest shoppers, simply drop us an email at support@meudema.com, and we’ll take care of it for you.

Oh, and here’s a little secret just for you: Sign up with us, and you’ll get 10% off across our entire range. Why miss out on the perks? 😉

We offer returns or exchanges for unused, unopened products within 15 days of delivery. For more details, visit our Return Policy page.

Ingredients and Ethics

We source our active ingredients globally, focusing on sustainability, purity, and efficacy.

Most of our products are vegan, and we clearly indicate any exceptions on our packaging and product pages.

We use minimal, non-irritating fragrances or are completely fragrance-free to ensure suitability for sensitive skin.

Support

For any queries, feel free to email us at support@meudema.com or WhatsApp us on +91 97735 99919. Our team is here to assist you Monday to Friday, 9 AM to 6 PM.

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